This website is owned and operated by Origins Healthcare Pte Ltd. We (Origins Healthcare Pte Ltd) reserve the right to add, vary or amend any of these Terms and Conditions from time to time without prior notice to the Customer. It shall revise such Terms and Conditions by updating this page from time to time, and in its sole discretion.
Order and Payment
All orders placed online will receive an acknowledgement via email. (Please kindly ensure that you include email@example.com in your address book.)
All prices are in Singapore Dollars and inclusive of Goods and Services Tax.
Please check your order confirmation to ensure that all details are correct. If you spot anything you wish to change on the order or delivery information, please contact us via firstname.lastname@example.org or (65) 6745 2402 at least 24 hours in advance prior for delivery to local addresses.
You can pay by PayPal for purchases made online at www.originsonline.com.sg
If you are experiencing problems whilst placing your order, please do not hesitate to call us at (65)6745 2402 for assistance.
If your item is out of stock, we will back order for you. We will always send you an email with the option to cancel your order if you don’t want to wait.
If there is any failure delivery caused by incorrect delivery information or undeliverable locations, we will attempt to contact you and acquire new information. However, Origins Healthcare cannot issue a refund if unable to make a delivery due to these issues.
Origins Healthcare only accepts returned product(s) if the returned product(s) is/are 1) faulty/damaged/broken, 2) not as described, and 3) mis-deliveried. If a returned product does not meet these conditions, no refund will be issued.
Cancellation of Orders
After submission of an order via our website, the customer cannot cancel the order as Origins Healthcare may have already processed the customer's order. No refund of payment is allowed.
Photographs and images shown on our website are only representations and the actual products may vary.
By giving the information for home delivery, you consent to the information provided being disclosed to the relevant companies and persons such as suppliers and delivery personnel in order to facilitate and process this transaction.
Origins Healthcare's officers, management, and members of staff shall use reasonable endeavours to respect the confidentiality of and keep safe any and all Personal Data collected and/or stored and/or disclosed and/or used for, or on behalf of, Origins Healthcare Pte Ltd. Origins Healthcare shall use reasonable endeavours to ensure that all collection and/or storage and/or disclosure and/or usage of Personal Data by Origins Healthcare shall be done in an appropriate manner and in accordance with the Act and this Policy.